1. Simon had worked as a bank ____________ for several years before he was promoted to branch manager.

Assistant
Teller
Operator
Manager

2. The report suggested that the company establish a training program and ________ a mentor system.

Set out
To set up
Setting up
Set up

3. The results of the tests were too __________ to change the scientists' opinions.

Inconclusive

Conclusive
Unpredictable
Obvious

4. If I were you, I __________ request a raise.

Would have
Could have

Might have

Would

5. If the computer develops a virus, then it _______ a technician.

Need
Needs
Would have needed
Needed

6. Customers these days are _______ demanding than in the past

Too
Much
More
So

7. You should check with the manager, _________ you might get in trouble for making the decision yourself.

Unless
Otherwise
If
In case

8. When the photocopier jams, I always get Jason _______ it.

Fix
To fix
To correct
Fixing

9. Although the shipment arrived on time, it was ________ at customs.

Delay
Delays
Held up
Held down

10. Employee loyalty ___________ when a confidential document was leaked to the press.

Was questioned
Doubted
Was broken
Was doubted

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